Need assistance?
Drop us a line! Our support team is open 24/7
Drop us a line! Our support team is open 24/7
If you can't find an answer that you're looking for, feel free to ask us.
Anyone with an audience. Youtubers, musicians, podcasters, writers, programmers, nonprofits, cosplayers, you name it. More than 1000 creators and thousands of their fans can follow you here when it comes to support.
Payments are directly transferred to your Mobile Money account. We do not hold your money, and there is no minimum to get paid. Lancemi is an official merchant of Stripe and Flutterwave.
We support all major credit and debit cards, Mobile Money and Pursaa wallet payments for users with a Pursaa wallet.
We do not charge a monthly fee. All features including publishing and emails are free for everyone. We charge 5% transaction fee, and creators keep 95% of the earnings. We make money only when you do. We'll never show ads and we'll never sell your data.
We take security seriously. Here are some measures we’ve taken to protect your and your supporter’s data.
We don’t store credit card data on our servers. Payment processing is handled by Mobile Money and Stripe (PCI Compliance Level 1).
We run on the robust Amazon infrastructure. Cloudflare adds a layer of security. We also take periodic backups and force SSL encryption across the platform.
We have a bug bounty program to encourage responsible reporting of any security issues, and we’re quick to take action.
Yes, your supporters are strictly yours. We do not email them. You can export their list any time you like.
With Lancemi, you get everything you need to run your creative business. You don't have to worry about paying for and stitching together a dozen services, from sending emails to charging for subscriptions.
Besides, your Lancemi page is arguably the most delightful experience you can offer your audience. From the one-tap payment (look ma, no sign-ups required!) to the delightful little touches for your supporters, we’ve obsessed over every bit of detail.
Yes, many creators can earn a six-figure income on Lancemi. We will grow with you.
Lancemi is a company based in Bamenda, North West Region, Cameroon as part of Cowries Money Co Ltd.
You can email us at support@lancemi.africa, or leave us a message on the Intercom chat. We also respond to every feature request submitted.
